Verizon Contact Numbers for Storm Related Telecommunications Issues

Notice from Verizon - December 16, 2020

The following information and Verizon contact numbers will help you deal with telecommunications related issues due to the inclement weather.  You can also access updated Verizon storm information and tips on our website at https://www.verizon.com/about/news/winter-weather-storm-gail.

To Report Service Related Issues 

Customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online at www.verizon.com/outage  to report any service-related issue, receive alert and find helpful service-related FAQs.   

Small business customers can visit www.verizon.com/business.  Medium business and enterprise customers should contact their regular customer service centers or account teams, as needed.  Enterprise customers can also access the Enterprise Center at https://enterprisecenter.verizon.com.